Retail
Achieve the scale and profit diversification essential for Retail Convergence
Cards Delivered
Transaction Completed
The fast-changing world of retail demands adaptability. And our retail consultants know what it takes to stay out front. We pioneered the omnichannel concept a decade ago, and since then have been at the forefront of defining the Future of Retail.
We’re now entering the age of Retail Convergence, in which we see traditional incumbent retailers and digital natives battling for the same customers, talent, profit pools, and shareholders. This convergence—coupled with new waves of technology, proliferating consumer touchpoints, and table stakes sustainability agendas—accelerates the urgency for all players to transform their core retail and digital capabilities.
We have a proven track record of delivering measurable results, including increased sales, reduced costs, improved customer experience, impactful innovation, and higher shareholder value. Leveraging our proprietary analytics, software platforms, and deep customer insights, we help leading retailers around the world use data, technology, and shopper trends to navigate uncertainty and leapfrog the competition.
Sector Expertise
Jewelry
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Grocery
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Restaurants
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Envision the Future of Retail
As retail thought leaders, we’ve always had our fingers on the pulse of the industry’s evolution. Today we see signs of a new Retail Convergence, as emerging winners combine the perfect execution of retail incumbents with the innovative power of digital natives. Our retail consulting teams can show you how to disrupt your own business and evolve in anticipation of new disruptions.
Experience
of the top 50 global retailers have worked with us in the past decade
Client Results
A Powerful Diagnostic Guides Your Future
Do we truly know our consumers—how they live, work, and shop? Are our tech and data skills good enough? Are we struggling with profitability or with finding the funds to invest in key projects?
Our Future of Retail diagnostic sheds light on these and related critical questions so you can develop a winning strategy and take all the right actions to succeed. No matter your starting point, we can help you assess where you are today and map the most efficient journey to your ideal end state.
How We Can Help
B2B Pricing
Improve across five core capabilities to transform your pricing performance and boost your bottom line.
B2B Pricing
Improve across five core capabilities to transform your pricing performance and boost your bottom line.
B2B Pricing
Improve across five core capabilities to transform your pricing performance and boost your bottom line.